Quantcast
Viewing latest article 4
Browse Latest Browse All 18

Zappos' Rob Siefker: 'Good customer service starts at the top'

Zappos' director of customer loyalty talks to Jane Bainbridge about why he believes it has become famous for its customer service and how it is brought to the fore at the US online retailer's call centre.


Viewing latest article 4
Browse Latest Browse All 18

Trending Articles